Lack of Oversight on Primary Care Staffing Puts Veterans at Risk: GAO


At one hospital, he said, the vacancy rate of primary care providers was 40 percent.
“The situation is too reminiscent of veterans’ access issues arising at other VAMCs [Veterans Affairs medical centers] in the past,” he said, doubtless referring to the wait-times scandal that broke last year in Phoenix, Arizona. The Phoenix VA hospital sought to conceal the fact it could not meet patient demand with its staff by keeping a secret list of veterans seeking care.